Terms and Conditions of Sale

All work undertaken by Verto is subject to our standard terms and conditions outlined below.

No work will be carried out before an official purchase order is received from the client.

This project includes only those items listed on the attached quotation.

Items not covered by the attached quotation may, at our discretion, incur additional charges.

The project is not scheduled to last longer than the agreed turnaround time. Factors that increase or decrease the production schedule (for example, late content, amending proofed content, additional items added) may incur additional charges as applicable.

It is important that you have checked the artwork thoroughly and you are happy with the design, architecture and navigation aspects of the website. Once we have approval, any subsequent amendments or alterations to the design, general structure, navigation or functionality of the website, may, at our discretion, incur additional charges

You will be advised if and when this is applicable and will be required to sign an additional quotation before we go ahead with the work in question.;

The client will provide all text content in electronic format on disk as well as a hard copy proof.

Late delivery of any content will directly impact the agreed time frame.

25% of the project fee will be payable to Verto upon instruction to commence work.

Upon completion of 80% of the project, 80% of the total fee minus the original commencement fee will be payable to Verto.

The remaining amount of the project fee will be due on completion of the project.

Completion percentages and final completion of the project will be indicated at our discretion, in accordance with the agreed quotation. Verto reserves the right to invoice up to 50% of the project value during the design stage and 95% during the development stage.

In the event of the project being suspended or otherwise put on hold by either Verto or the client, payment for all work carried out to that point will be due immediately. Late payments will incur a 1% interest charge, charged every month that the payment is overdue, until full payment has been made.

Should any artwork be completed but remain in an unprinted format it will not be released to the client or any 3rd party supplier until the balance of the customers account is cleared.

Printed materials remain the property of Verto until the customer has paid for the material in full. If a customers account remains unpaid after 14 days Verto retain the right to hold all material until the balance is cleared.

The liability for the payment of any sums owed to third-party suppliers, including printers, rests with the customer. In the event that Verto has agreed to pay any third-party supplier on behalf of the customer, no third-party supplier will be paid until Verto is put in funds to do so by the customer. No printed material shall be released to the customer until all third-party suppliers have been paid.

As the data controller, you are responsible for ensuring the use of your person-identifiable customer data is used in accordance with all current and future (e.g. GDPR) regulations. It falls under your responsibility to ensure all users are opted-in to receive communications under data protection law.

As a data processor, Verto will perform its obligations to ensure the data is kept secure and is not provided to third parties. In entering into an agreement with Verto you are accepting full responsibility for the use of your data.

Nothing in this agreement shall limit or exclude the Supplier's liability for:

  • (a) death or personal injury caused by its negligence;
  • (b) fraud or fraudulent misrepresentation; or
  • (c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.

Subject to the above clause, the Supplier shall not be liable to the Client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the agreement for:

  • (a) loss of profits;
  • (b) loss of sales or business;
  • (c) loss of agreements or contracts;
  • (d) loss of anticipated savings;
  • (e) loss of use or corruption of software, data or information;
  • (f) loss of damage to goodwill; and
  • (g) any indirect or consequential loss.

If the Supplier's performance of its obligations under this agreement is prevented or delayed by any act or omission of the Client, its agents, subcontractors, consultants or employees, including but not limited to the late supply of Client Materials, then, without prejudice to any other right or remedy it may have, the Supplier shall be allowed an extension of time to perform its obligations equal to the delay caused by the Client and shall not be liable for any costs, charges or other losses sustained or incurred by the Client arising directly or indirectly from such prevention or delay.

The Client:

(a) warrants that the receipt and use of the Client Materials in the performance of this agreement by the Supplier, its agents, subcontractors or consultants shall not infringe the rights, including any Intellectual Property Rights, of any third-party; and

(b) shall keep the Supplier indemnified in full against all costs, expenses, damages and losses, including any interest, fines, legal and other professional fees and expenses awarded against or incurred or paid by the Supplier as a result of or in connection with any claim brought against the Supplier, its agents, subcontractors or consultants for actual or alleged infringement of a third-party's Intellectual Property Rights arising out of, or in connection with, the receipt or use in the performance of this agreement of the Customer Materials.

The Client shall not under any circumstances solicit or seek to solicit any employee or any other third-party to terminate or alter any contractual relationship between them and Verto.


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